The future of the hotel and hospitality industries is a hot topic, and there are various ways to succeed.
Hoteliers are looking for advanced digital solutions to better manage all-in-one operations at their fingertips as a result of emerging hospitality technology trends. To streamline the working process, the hotel industry is adopting a hotel PMS system (property management system) as it may “digitalize” hotel property management and automate daily activities.
In this post, we, therefore, look at the digital adoption underpinning the industry so continue reading this article to know 2022 hotel industry trends.
1. Smart Energy Management
Smart energy management, which includes everything from lighting to climate control, helps hotels to save on average 20% of their energy use, which is cost-effective for them. Since the entire electric power business is moving toward a cleaner, more sustainable grid, the hospitality industry will not be left behind.
2. Sophisticated revenue tactics
Hoteliers can use property management systems to create efficient data-driven revenue management strategies, which necessitates the monitoring of key performance metrics (KPIs).
Hoteliers can improve their revenue strategy by tracking variables like average daily rate (ADR), revenue per available room (RevPAR), and gross operating profit per available room (GOPPAR). Furthermore, actionable performance data and reports enable them to evaluate and compare performance over time, allowing them to make better business-mix decisions and increase revenue.
To truly harness the value of this data, access to real-time, comprehensive insights is essential. Modern solutions provide a centralized view of market trends, competitor pricing, and demand fluctuations, allowing hoteliers to respond swiftly to changing conditions. Understanding these dynamic factors is critical for optimizing room rates and inventory levels. Platforms that deliver detailed Hotel Metrics offer a clear competitive advantage by converting complex data into strategic decisions that drive sustained growth.
3. Streamlined check-ins/outs, bookings, and billing
Nothing is more annoying than having to wait a long time to get checked in or out; these processes should be quick and simple to give a consistent experience for customers. Hotel personnel can easily complete duties and operations such as check-in/out, guest requests, cleaning status, room maintenance, bookings, and payment options with the help of a hotel PMS solution.
Most of these processes and duties can be completed quickly by hotel management, increasing productivity and providing an outstanding experience for guests and visitors.
4. Smart guest rooms
Digital facilities are becoming more prevalent in hotel rooms. Guests want to be able to change the temperature of their room or reserve breakfast with a single tap of their finger. In-room tablets are replacing traditional binders with information about hotel services, allowing guests to check breakfast hours, restaurant menus, spa services, and area recommendations, as well as play music, control the room’s lights, curtains, and heating, and even send requests to the front desk.
Some hotels are shifting the power to the guest’s gadget, further reducing interaction. Guests can use their mobile device to check-in, access their room, select entertainment services, and even adjust the temperature, light, and power in their rooms.
5. Going Cloud
Another benefit of current technology is the ability to store all information in one location and allow every member of a team to access and share it. Cloud means increased operational efficiency, lower costs, faster multi-property activities, and easy access. To provide a personalized experience, hospitality organizations can draw data points from the cloud and into the rooms.
Any authorized individual, whether hoteliers or serving staff, can access the PMS system quickly from any device, wherever in the world. When you add in the complete connectivity with the business processes, you’ve got yourself a winner (finance, auditing, scheduling, and more). As a result, the cloud makes it possible to create a property management system (PMS).
6. Mobile Keys
Needless to say, everyone has forgotten their belongings at some point in their lives. And when it comes to small items such as keys or cards, the figures could be significantly higher. With the smart keys included in the app, you can easily get rid of that headache. These keys give visitors easy access to their rooms.
